LiveChat’s PrestaShop live chat module adds a chat widget to your store with ease. With LiveChat, you’ll be able to have conversations with on-site visitors, so you can offer them the help they need and help convert them into sales.
LiveChat lets you chat with customers on the website, providing immediate assistance and increasing sales and customer satisfaction. This means you’ll be able to reach out to all of those customers that are looking for information on your website who would otherwise never try to contact you.
Thanks to LiveChat’s PrestaShop live chat module, you can trace your customers’ browsing habits and get to know them better. Also, you can see which page they are browsing and offer help in choosing the right product.
In addition to this, LiveChat provides a great customer engagement feature: chat invitations. It allows you to send time-based invitations for undecided shoppers. You can also nurture customers who reached a certain cart value to motivate them to make a purchase.