LiveChat it’s customer service software for online sales and lead generation that offers a dedicated plugin for WooCommerce. It enables you to seamlessly add a live chat widget to your website and stay in touch with customers 24/7.
ith LiveChat on your website, visitors can connect with your customer service team in real-time, ask about product recommendations and resolve all their doubts on chat. The plugin offers useful chat features such as canned responses, message sneak-peeks, or file sharing that simplifies the work of your support team.
What’s more, LiveChat lets you reach out to visitors proactively. You can send them personalized invitations to chat and check their shopping cart content. Thanks to this, you can tailor your communication to provide better service and meet customers’ expectations.